Refund policy

7-Day Return & Exchange Policy

At LEFTOVRZ, we grade every pair carefully so you know exactly what’s landing on your doorstep. If the fit or style isn't what you expected, we offer a hassle-free return or exchange within 7 calendar days of delivery.

Qualification Criteria To be eligible for a return, store credit, or exchange, your shipment must meet the following conditions:

  • Unworn Condition: Shoes must be returned in the exact condition received. Try them on indoors on a clean surface only. Outsoles showing tread wear, dirt, or outdoor debris will be rejected.

  • Tags Intact: The official LEFTOVRZ condition and authentication tag must remain attached to the shoe. Removed or re-attached tags void eligibility.

  • Original Packaging: Items must include the shoe box provided and any extra laces, insoles, or special accessories included in your order.

How to Complete Your Return

  1. Print the Form: Download, print, and fill out our [Return & Exchange Form].

  2. Pack the Shoes: Place the unworn sneakers, original packaging, and completed Return Form inside a protective outer shipping box. Please do not attach shipping labels directly to the shoe box.

  3. Ship It Back: Send your package to the return address listed on the form using a trackable shipping service to: Block 14 Gulistan-e-Johar, Karachi 75290, Pakistan

Refund Options & Processing Once your return arrives at our hub, our team will inspect the pair against our initial inventory grading records and intake photos. Upon approval, you can choose how to receive your payout:

  • Bank Account Transfer: Direct refund processed to your provided bank account within 4-6 business days of inspection approval.

  • Store Credit: Digital credit issued immediately via email, perfect for snagging another drop with zero waiting time.

  • Exchanges: If you requested a product swap, your replacement pair will ship out right after inspection.